customearprotection
01305 561917
CMEP provides a quick and efficient hearing aid repair service for all makes of hearing aid.
Operating by post, we offer a rapid service at very economical cost.
Fast turnaround
Most repairs completed and returned within 5 working days
Reliable service, with warranty on all works
No hidden extras
We provide a full quote for all works required to repair your hearing aid
Low price
Most repairs are completed for a cost of £65, including VAT and postage
We offer both
Clean, check and test
Full repair, including
6 month warranty on all parts
Posts by Royal Mail Special delivery
Free pack of batteries
We provide an expert and reliable repair service for all makes and models, including:
Behind the ear
Open ear
Receiver in the canal
In the ear
In the canal
Completely in the canal
Analogue or digital
Spectacle aids
Save time and save money on all hearing aid repairs
Contact CMEP today:
How it works
Send your hearing aid well wrapped in a secure package or box with
your name,
address
phone number
email (if applicable)
description of the fault
to:
CMEP, 99 High Street, Fordington, Dorchester, Dorset DT1 1LD
Tel: 01305 264021
Note: If you wish to insure your hearing aid against loss or damage during transit we recommend using Royal Mail Special Delivery.
If you have any questions please do not hesitate to contact us by calling 01305 264021 or click here to email us.

CMEP Hearing Aid Repair Service

RIC hearing aid repairIs your hearing aid not working properly? Or damaged? At CMEP we’re here to help.

Specialists in helping people protect their hearing, we understand how important hearing is to full enjoyment of life.

Our hearing aid repair service is designed to return your hearing aid to you, in full working order, in the shortest possible time, and at the most economical cost.

And using our online service, working with Starkey, one of the world’s leading hearing aid technology companies, we are confident you will not find a more reliable or more economical hearing aid repair service anywhere.

Repair for all types of hearing aid

We provide an expert and reliable repair service for all makes and models, including:

  • In the ear or behind the ear
  • Analogue, digital and/or programmable
  • Spectacle aids

Whether you have one of the very latest models or an older style, it’s rare that we find a hearing aid that cannot be fixed, whatever the defect or damage sustained.

Hearing aid styles

Low price

We can reliably offer you the keenest prices for repairs. In the great majority of cases, a service and repair will be completed for £75.00 +p&p. If some of the internal parts are damaged beyond repair, then the cost may be greater to cover replacement parts.

Hearing-aid-repair-1Read our Common Faults page for more information about common reasons for a hearing aid to need repair.

Because there are so many different types of hearing aid, and faults or damage that can occur, our technicians at Starkey need to see your hearing aid to diagnose the problem before we can provide an accurate quote for repair.

However, we do not proceed with the work, and you owe us nothing, unless you are happy with our firm quote and give us the go ahead to do the work.

No hidden extras

We provide a full quote for all works required to service and repair your hearing aid and return it to you in full working order. No nasty surprises, no hidden extras.

Fast turnaround

Usually you can expect to receive your hearing aid within one week of giving us the go ahead.

Reliable service

Our work is thorough and carried out by fully trained hearing aid technicians. We replace all defective parts, clean and test the components and re-mount and seal the microphone and receiver.

All work is covered with a 6 months warranty.

To get a quote for your hearing aid repair

To get a firm quote for repair of your hearing aid, carefully wrap your hearing aid in a small box or similar protective package, and send it to us together with:

  • Your name
  • Address
  • Phone number
  • Email (if applicable)
  • Make and model and any other relevant details about the device that you have (if you don’t know, don’t worry)
  • Description of the fault

Send your hearing aid well wrapped in a secure package or box to:

CMEP, 4 Hanover Road, Weymouth, Dorset DT4 7QP

Note: If you wish to insure your hearing aid against loss or damage during transit we recommend using Royal Mail Special Delivery.

We will contact you directly with a firm quotation for the repair.

Hearing aid repair 5For more information

If you have any questions please do not hesitate to contact us.

Call 01305 561917, or

click here to email us.

See also our Frequently Asked Questions

We look forward to helping you.

*Note: Packaging your hearing aid Do put your hearing aid into a hard container to protect it from damage in transit. It’s a good idea to use a padded envelope, but please don’t mail your hearing aid in only a padded envelope; the envelope alone does not protect it fully in transit.

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