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Common hearing aid problems

Why does my hearing aid need repair?

Hearing aid repair Siemens modelThe most common reason for a hearing aid to require repair is the build-up of earwax or debris within the hearing aid. Earwax is produced by every human being. It is natural and some people produce more than others. Custom hearing aids, that sit inside the ear canal, are subjected to wax each and every day the hearing aid is worn.

If you are concerned wax has entered your hearing aid, our specialised tools are able to remove wax much more efficiently than home tools.

Other causes of damage to hearing aids include: exposure to water, physical damage from being dropped or stepped on, exposure to high levels of humidity, or prolonged exposure to extreme temperatures (i.e. left in your car during summer or winter).

Hearing aids may also simply need repair after a few years of use. Remember, they are small devices that house miniature electronic parts. Over time dust and debris may enter the hearing aid through the microphones or sound opening, and this can eventually damage internal parts.

Types of hearing aid we repair

Hearing aid styles

We repair all types of hearing aid, including:

  • Behind-the-ear, where the parts are contained in a small plastic case that rests behind the ear
  • In-the-ear (ITE) aids, where the parts of the aid are contained in a shell that fits in the outer part of the ear
  • In-the-canal (ITC) and completely-in-the-canal (CIC), where the parts are in a tiny case that fits partly or completely in the ear canal
  • Receiver in Canal (RIC) aids in which the speaker fits within the ear canal
  • Open Fitting (OTE) aids in which a small plastic case rests behind the ear, and a very fine clear tube runs into the ear canal

For more information, see also Frequently asked questions

Back to Hearing Aid Repair

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